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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-31-2010, 12:39 PM
Originally Posted by bstiff
That was during the free month for CO. From what I remember in beta, the life time sub starts as soon as you input your retail code, there's no free month. So after the sub starts it may be difficult to do.
The technical aspects don't matter. CO lifetimers could get refunds for 30 days after official launch. STO subscribers will expect equal treatment and, based on a long time of working in customer support, I can almost guarantee you they will get it. CS may push back a little bit, but if you lean on them, you will get your money back.