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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-31-2010, 05:01 PM
Originally Posted by Atlantisa
Didn't they have two weeks to do that during OB? Did they not know based on pre-orders or those playing in OB how many people to expect?
They calculated the needs based off of traditional figures for what was to be expected which was in line with how other online games estimate the needed capacity and the Star Trek Community overwhelmed them and caused their models to undershoot what was the actual results.

They had to order new hardware and are in the process of setting that new hardware up and that takes time.