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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-01-2010, 07:50 PM
Have you activated your Pre-Order key?

When you go to My Account and see the Dashboard does it say something like "Items Activated: Star Trek Online - PreOrder".

You only get the option to purchase the Lifetime Subscription, prior to launch, once you've activated your pre-order key.