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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-02-2010, 11:12 AM
Originally Posted by Anduinova

I want some friggin ANSWERS on this!

My card was charged for over TWO-HUNDRED DOLLARS!!!!!!!!! I only attempted to pay a one month recurring fee!!!!!

Now my friggin bank account is overdrawn!!!!!!!!!!!!!!!!!!!!

I want some answers RIGHT NOW! I want a phone number to contact. I want this fixed RIGHT NOW!

Sounds liek you clicked the wrong button and got a lifetime sub instead. Completely your fault. regardless, you need to contact accounts and billing, either by email/telephone or ticket.

Failing that, you can contact your bank and issue a chargeback, but if you do, your account will be locked for suspected fraud. Thats why direct contact with accounts is the best first option.

If current contact details are correct then: 408-399-1969 is the number for their front desk.