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Super Moderator
Join Date: Jun 2012
Posts: 2,976
# 6
08-30-2014, 04:34 PM
From the sticky for this forum -

As a reminder if you ever need support visit the support website! - It is located at http://support.arcgames.com/ - No one can assist you on the forums with Zen issues that deal with your account.

If you cannot access the support site, e-mail customerservice@perfectworld.com from the E-Mail that your account is bound to and be very specific in your subject and body to make sure your issue is promptly taken care of by the right department.
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