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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-03-2010, 07:05 PM
There are a couple of things you could try:

Firstly, load up the Launcher and click on the "Options" link at the top. A small box appears with a few tick boxes - click on Safe Mode.

Secondly, if the first option doesn't work, load up the game and when you get to the Character Creation screen, click on the "Back" button. This will take you to a different Log In screen which has some buttons in the bottom right corner. One of these takes you to the where you can change your video options.