Is it possible, that we may have gone too far?
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Join Date: Dec 2007
05-07-2010, 05:44 AM
Originally Posted by
There's such a thing as a company's loyalty to its customers. If the customer perceives that the company cares about their business, they're probably going to get more business in a positive manner. If the customers believe that the company cares about what's in their wallet and nothing else, they're not generating good will and they're only thinking very short-term.
That is true, and on the whole, outside of this one instance I still think Cryptic cares about it's customers and business. They just sometimes have to make the decisions that are in the best interests of the company and sometimes those don't always add up with what the community wants. It happens.