Quote:
Originally Posted by UFP-Magnis
i love it they make these half asre announcements talking about how customers wanted it yet i haven't seen a thread or major poll about this and then they run away never to be seen again once this announcement is made. why don't u just close your doors now as you are really starting to become ignorant to your customers and constantly using that "customer ask for it " line way to much to justify what your company wants to do on its own.
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You should read some of the billing issue threads, both here on the STO forum, and on the
Champions Online forum, where people removed their credit card info; but because of the way the Cryptic system used to work, unless you ALSO clicked 'cancel subscription' - the database retained and charged the card EVEN after the info was removed. There were A LOT of people wondering why, if a person removed his/her credit card info, they were still being charged (and the MMO industry standard is - once you remove your CC info, it's taken from the database, and the game will auto-cancel your subscription at that point as it has no method of payment on file.)