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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
07-26-2010, 02:47 PM
as stated before you have to actually buy the game not just subscription time withthe demo.

you have to enter a retail key from the purchase of the game
select a renewing subscription plan
and enter how you plan to pay for the subscription

and have it validated (credit card paypal or game time card info)

if any of these steps are skipped then the game will not be fully activated and you will stay in demo mode
.
if you did all the steps then you need to open a ticket (you have to do a search beofre the option to create a ticket shows up.) as billing answers are not answered on the forum (other than some gm saying billing will look at it.)