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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 28
08-02-2010, 08:49 PM
Originally Posted by Novarth View Post
Um I bought the digital version of the game.. I was charged $21.54
When I used my cd key to try and subscribe my account it tells me my "payment is declined" not only that...I am missing $30 from my account. Now I dont wanna cause an uproar about $30 missing. But. that money could have been put back into the game. Please answer me.FAST
you need to open a ticket with billing. you are not going to get a quick answer on the forums

from the fourm front page on this section of the forum

Receive peer to peer support for technical issues in regards to Star Trek Online here! File a support ticket if you need help from the Cryptic Support team.