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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
09-14-2010, 11:33 AM
Originally Posted by Fractal_Eye
I don't think that Cryptic will give you a refund.
I think they will and will be happy to. It's Cryptic Points. He can only spend them ... in the C-Store. So refund the C-Points and let him buy something else. Something he's happy with and can use on his character.

That's pretty standard customer service right there.