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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 18
09-15-2010, 06:54 PM
Originally Posted by Droidarr View Post
this is true about the intrepid bridge pack also which i purchased. awesome bridge, however officers spawn in pillars, stand on consoles, stand on seats, hover in mid air, half imbeded in computers and it's been like that since it came out. "basicaly you did recieve what you purchased"
in real life if you purchase something broken or something mis-labeled and can't be used, you are able to exchange it or get your money back for it.
I definitely C-store items should be able returnable for store credit. I share your disgust on the Intrepid bridges and I feel similar about the Imperial class. I've also somehow bought an item twice and tried to get a refund for the extra purchase and was denied. I feel that denying exchanges for virtual items is a shady business practice.