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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
09-15-2010, 09:52 PM
Quote:
Originally Posted by stararmy View Post
I definitely C-store items should be able returnable for store credit. I share your disgust on the Intrepid bridges and I feel similar about the Imperial class. I've also somehow bought an item twice and tried to get a refund for the extra purchase and was denied. I feel that denying exchanges for virtual items is a shady business practice.
Quote:
Originally Posted by stararmy View Post
They don't put stuff like "This bridge has holes in the floor geometry and the textures are all messed up" in the C-store descriptions.
Oh, I understand that (and I also agree with you about the Intrepid bridges), but the OP is wanting a refund because he didn't read that the Mercenary Gear is for Federation characters, not Klingon ones.

Also, the fact that they denied you a refund for the item you somehow bought twice leads me to believe (more than before) that they won't refund his points, either. I agree that it is a shady business practice, but it just strikes me as to how Cryptic operates their C-Store.