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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
01-03-2011, 01:15 PM
Well, if you place the ticket right after you make the purchase, there is an exception to this. I think he should not get a refund, but at least get the exchange. However, The reason for the C-Store is to make money, and once they have it, they are not going to give it back. Its like those scammers you see online. Do you really expect them to give you back the money you paid them when you didn't get the right thing. Customer Service only comes into play when they don't have to give you anything, other then that, what are you going to do? Cancel your subscription?