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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 88
02-06-2011, 07:19 PM
I bought the game with Paypal, I even extended my subscription with Champions Online with paypal, and then bought Cryptic Points.

But now all of the sudden I'm trying to extend my STO account, and while I have money on my Paypal account, it keeps asking me to enter my credit card info. This is just totally........... My account closed down yesterday and no matter how many times I try to pay with the money I *have,* it's not going through, and I don't know if it's a Paypal or a Cryptic issue.

Either way, Cryptic doesn't get its payment, and my friend is having the exact same problem. I'm in charge of a fleet, and I had no idea this would happen or else I would have tried to pay a subscription sooner. I've already sent a support ticket to Paypal and Atari, but no reply yet.

I have no idea what to do. Maybe I'll find a game card somewhere, but I already paid a fee for the money in my Paypal account - I want to use that money.