Unable to obtain bought items from c store.
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Join Date: Dec 2007
05-12-2011, 09:57 AM
Originally Posted by
I did request GM help and this has no been forwarded to the bug ticket system so Cryptic is 'dealing with it'.
In other news has anyone else had this problem or know how this can be fixed?
I bought the CE version and activated the code which gave me the red matter capacitor in the c store. After obtaining the item I used it then discarded it after the buff had worn off but before the cooldown ended. Now the c store says 'already purchased' and when I hover over that it says the item is already in my inventory.
Whether the circumstances of the item being in cooldown matter I don't know but I had herd people have this trouble before and instead of watching paint dry I thought maybe the community would give me something preferably not automated:p (you can tell I'm used to Cryptic's customer service by now
At the very least we can hopefully pull together our requests that this bug be looked at asap as this is real money we are paying and slgihtly different to an in game item.
Thank you in advance.
So basically your theory was use the RMC, toss it, then claim it with the cooldown gone? So basically ya tried to circumvent the cooldown system and instead got smacked with a c-store bug :p Lesson learned eh?
As far as I know you're pretty much outta luck on this one. There's no way to claim a c-store item cept through the c-store and if it's bugging out saying already purchased then only support can help you.