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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 20
05-30-2011, 11:35 AM
I have exactly the same problem. This is my first time with STO and I can't play since Saturday. I've submitted a ticket, hopefully it will get answered tomorrow.

In meantime i tried running game trough US/EU proxies, running a Safe login, verifying files, disabling/uninstalling Firewall (since i have to reinstall in anyway), changing configuration of my router, changing DNS servers to see if this will get me any better route to Cryptic servers ( i read somewhere that this was a problem at some point) all this with no positive results. I'm running out of options right now...

If only I would now what causes this maybe I could find some workaround...
STO logs shows
Couldn't transfer character(997) (socket error 997: Unknown socket error)
which is not very helpfully