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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 112
06-15-2011, 04:09 PM
Originally Posted by WishStone
Because folks do not seem to read the opening post, I'll quote it here once more:

We really, really cannot help you on the forums with billing questions, sorry. You need to either open a billing ticket or, if you are online when we have the chat staffed, use the billing chat as PegasusMD suggested in the post just above this one.

We will do our very best to help you when you contact us about your billing-related problems.

Thank you so much!
What if your question is not strictly billing, but more trying to find out why you lost 17 days on your 'Subscribed For' when you changed from paying every month to paying every six months, and it has been going on a week since you hear anything regarding the ticket you submitted?