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Join Date: Dec 2007
06-20-2011, 01:38 AM
Originally Posted by
I agree but the devs of this game do not care about the nuts and bolts of this game. I send a ticket in about the extra commander Boff and the next day all my tickets are cleared.
That might be a recent change:
As bug tickets were always send off to QA and no longer avaialble in the CS system for questions or updates, they decided to remove them from your open ticket lists - there was no value to it and a lot of confusion about people complaining that they never get help (because they send bug tickets instead of GM tickets).
The suggested way to "escalate" a bug ticket was to create a bug report, note the #ID, and then send a community ticket warning about the exploitability referring to the #ID.