Changes to the Bug Ticket system!
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Join Date: Dec 2007
07-12-2011, 10:56 PM
Could we also have a dedicated Dev to read the bug reports here on the Forums as well? With this new system sending our reports into an unknown void this would help keep us updated.
I've also posted bugs here with no reply from a Dev as to the status of it being a known issue or not. I was under the impression that the ticket system was broken as they only reply that cut/paste response. Rather pointless now as the system is being changed though.
A dedicated Dev to help pass along bug reports and help players would go a long way in customer support. It would improve player environment if they knew the Devs were aware of their issues. Even if no fix could be presented quickly.