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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 29
07-14-2011, 09:45 AM
Hey everyone!

I have a quick update on this issue:
Several users who are upgrading their demo account find that their character from the demo is locked and cannot be played after we have turned off the demo. This is not intentional and we're looking into this. While Customer Service cannot unlock you, I'll do my best to keep you folks posted here once I hear more on the matter.