What to do if you get stuck
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Join Date: Dec 2007
09-02-2011, 01:55 AM
"an't load into the game at all/hang on loading screens
While we are currently investigating exactly what causes this, the workaround we have found helps most players. It involves accessing the Video Options and lowering the World Detail Level setting. We're working to create more robust self-help options in cases like this.
Lowering your video settings if you can't log into the game:
Open the launcher and log in.
On the Character Selection screen, click "Log Out".
Click the Options button on the right side of the screen.
On the Video tab, under Advanced options, lower the World Detail Level setting.
Log back in, and load into the game.
You may increase the World Detail Level setting slightly, but keep it relatively low."
I loafd into a zone and am paralyzed. I got a 50/50 (and thats GENEROUS) shot at actually connecting to the rest of the cluster so i can move, execute commands etc. This game is a glorified screensaver