On the matter of Value Propositions and the Customer Experience
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Join Date: Dec 2007
11-12-2011, 05:18 AM
I don't agree with everything that has been stated in this post but some. My one issue as a lifer is I don't feel it is fair that we are treated the same as people who are just monthly subsribers. We should have some other bonus that only we get compated to gold and silver members. I know the captains table was suppose to be something exlusive to lifers, but nothing has ever really happened there from what I can tell. I understand right now everything is about getting f2p ready and some of the changes are really good. I personally enjoy the duty officers system and some of the other things you are doing. But I would like to see some exclusive stuff just for lifers. Not something crazy but something that will make the monthly people think they might want to go to life time. A little jealousy can go a long way sometimes.