Thread: Hacked? Help?
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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 27
01-09-2012, 05:01 PM
Originally Posted by Bhuark View Post
After 19 days, my ticket's were updated.
On Jan. 4th, I was sent a message of my ticket being updated. I was told that I could have a roll-back to December 16th, 2011...and that I would need to provide the character names involved in a ticket edit.
I guess this just "Happened" as the ticket is now closed and I can not edit the ticket.
Whether the rollback occurred or not, I can't tell, as all the items are still gone.
As I can't get any follow-up, through the means provided in game, I will solicit some advice from the forums again.
I had a different issue in the past but similar results with a ticket that could not be edited. I would post all your Ticket ID #'s here. With luck maybe a kind hearted moderator or dev could poke someone on the GM Team to help you.

At the same time, I would open another ticket saying you "Need to Re-Open Ticket ID xxxxx because your issue is still not resolved and you need to reply to that ticket as requested by support".