Originally Posted by Xcom46

You might have an older version of the Launcher

http://www.startrekonline.com/download

You could all so have a Keyloger or some Viruse

I would first Run this too make sure you don't have any maleware on your lapy
http://filehippo.com/download_malwar..._anti_malware/

And if you have a Anti Virus i would run that all so.