Been waiting over a week for customer service - is this normal?
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Join Date: Dec 2007
01-12-2012, 10:26 PM
The Cryptic team is currently backed up from holidays and the combining of resources and teams that will be taking place soon. Cryptic is hammering away on them as we speak.
Hopefully things will be faster when we are all working together so the team will be bigger
Please be patient another day or so, and then follow up on your ticket.