Been waiting over a week for customer service - is this normal?
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Join Date: Dec 2007
01-13-2012, 08:10 PM
Originally Posted by
That`s all blabla. You are lucky if you get support at all. And then it will something like submitting a dxidag or install new drivers.
Joining all "old" support teams to a "new" support team doesn`t make it bigger per game. Thats also blabla. You shouldn`t believe anything in regard to support. Just make your own experience.
Oh, I got support. It was a canned response that made it clear the CS rep didn't even take the time to read the first line of my original ticket.
Essentially I gave Cryptic and Perfect World 15 bucks last month for absolutely nothing. We're talking over 2 weeks and I haven't even been able to play the game at all in that time. Unbelievable, half a mind to report to the BBB.