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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 136
01-17-2012, 10:19 PM
It still works, but we are trying to work on getting the demand off theirs and go into PWE's until their demand drops then it will be 100% PWE's support system.

For technical support issues, we can answer a little bit faster and are trying to take those types of issues off the Cryptic support team (to lighten their load) so they can work more on CS/GM/Gameplay and some Billing issues.

Make sense?