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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 112
01-21-2012, 04:07 PM
Hi,

I'm also having issues. In the month when STO was released, space worked pretty much fine for me while ground was a complete rubberband-fest. I returned recently and I'm finding similar issues. Space and sector is having frequent but minor rubberband-hiccups and ground is still pretty bad. What is worse is that I'm having a LOT of disconnects in loading screens and logging into the game at times is simply impossible.

I'm playing from New Zealand, so I don't expect a perfect ping but I've played many other US based games from here with a stable ping between 160-300 and it was fine. STO however keeps being a ****storm of lag and disconnects and I have no idea why. I did diagnostics of my network adapter and driver update checks as advised elsewhere but everything was fine there.

I have a telecom.nz landline and my ISP is Slingshot (I know it's weird but the place I live at has a retarded setup). I have friends living in the same area using the same ISP and they have no problems with STO.

Here are my tracings:

C:\Users\***** ********>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 2 ms 1 ms mygateway1.ar7 [10.1.1.1]
3 33 ms 33 ms 36 ms 202.180.81.30
4 33 ms 33 ms 36 ms p85.pool-82.callplus.net.nz [202.180.82.85]
5 47 ms 45 ms 33 ms vlan7 [202.180.81.49]
6 32 ms 32 ms 38 ms ge-1-0-0-401.gw1.akl2.asianetcom.net [203.192.130.193]
7 157 ms 158 ms 158 ms te0-1-0-0-984.gw1.lax3.asianetcom.net [203.192.185.49]
8 161 ms 158 ms 207 ms te9-2.ccr02.lax05.atlas.cogentco.com [38.104.84.41]
9 158 ms 158 ms 162 ms te0-3-0-5.ccr22.lax01.atlas.cogentco.com [154.54.44.133]
10 205 ms 204 ms 219 ms te0-3-0-6.ccr22.iah01.atlas.cogentco.com [154.54.3.185]
11 220 ms 268 ms 251 ms te0-2-0-2.ccr22.atl01.atlas.cogentco.com [154.54.42.214]
12 219 ms 219 ms 219 ms te0-1-0-2.ccr22.dca01.atlas.cogentco.com [154.54.28.230]
13 226 ms 225 ms 227 ms te0-4-0-2.ccr22.jfk02.atlas.cogentco.com [154.54.41.10]
14 264 ms 263 ms 260 ms te0-0-0-6.ccr22.bos01.atlas.cogentco.com [154.54.6.9]
15 262 ms 271 ms 260 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
16 265 ms 268 ms 269 ms 38.111.40.114
17 264 ms 262 ms 260 ms patchserver.crypticstudios.com [208.95.185.41]

Trace complete.


Here's a trace of the US proxy, which seems to be pretty much the same with the difference that I simply cannot login using it:


C:\Users\***** ********>tracert us1.proxy.crypticstudios.com

Tracing route to us1.proxy.crypticstudios.com [208.95.184.152]
over a maximum of 30 hops:

1 1 ms <1 ms 2 ms 192.168.1.1
2 2 ms 1 ms 1 ms mygateway1.ar7 [10.1.1.1]
3 33 ms 32 ms 32 ms 202.180.81.30
4 33 ms 33 ms 33 ms p85.pool-82.callplus.net.nz [202.180.82.85]
5 37 ms 32 ms 33 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
6 41 ms 33 ms 33 ms ge-1-0-0-401.gw1.akl2.asianetcom.net [203.192.130.193]
7 159 ms 158 ms 157 ms te0-1-0-0-984.gw1.lax3.asianetcom.net [203.192.185.49]
8 158 ms 163 ms 162 ms te9-2.ccr02.lax05.atlas.cogentco.com [38.104.84.41]
9 159 ms 158 ms 158 ms te0-2-0-2.mpd22.lax01.atlas.cogentco.com [154.54.30.197]
10 197 ms 194 ms 194 ms te0-2-0-5.mpd22.iah01.atlas.cogentco.com [154.54.0.250]
11 219 ms 219 ms 220 ms te0-1-0-3.mpd22.atl01.atlas.cogentco.com [154.54.5.54]
12 219 ms 219 ms 219 ms te0-4-0-7.mpd22.dca01.atlas.cogentco.com [154.54.27.93]
13 225 ms 226 ms 228 ms te0-2-0-6.mpd22.jfk02.atlas.cogentco.com [154.54.3.234]
14 260 ms 261 ms 260 ms te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54.44.22]
15 260 ms 259 ms 261 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
16 268 ms 265 ms 272 ms 38.111.40.114
17 259 ms 259 ms 259 ms us1.proxy.crypticstudios.com [208.95.184.152]

Trace complete.


Here's the nettest, I don't know why I have a ping of 700? I'm also surprised at the speeds, my connection should be at 10-12mbit/sec. Also, doing the nettest is hard because it times out most of the time.

contacting nettest server..
Local IP: 203.184.43.179
Ping: 752.4 msec
Port: 80: 52 KB/sec ... 1 KB/sec ... 55 KB/sec 500
Port: 80: 141 KB/sec ... 6 KB/sec ... 151 KB/sec 500
Port: 443: 172 KB/sec ... 7 KB/sec ... 182 KB/sec 500
Port: 443: 96 KB/sec ... 6 KB/sec ... 128 KB/sec 500
Port: 7255: 130 KB/sec ... 6 KB/sec ... 141 KB/sec 500
Port: 7255: 32 KB/sec ... 1 KB/sec ... 34 KB/sec 500
Port: 7003: 121 KB/sec ... 5 KB/sec ... 136 KB/sec 500
Port: 7003: 154 KB/sec ... 6 KB/sec ... 167 KB/sec 500
Port: 7202: 94 KB/sec ... 4 KB/sec ... 100 KB/sec 500
Port: 7202: 183 KB/sec ... 11 KB/sec ... 236 KB/sec 500
Port: 7499: 187 KB/sec ... 7 KB/sec ... 199 KB/sec 500
Port: 7499: 77 KB/sec ... 3 KB/sec ... 82 KB/sec 500
Port: 80: 56 KB/sec ... 2 KB/sec ... 59 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec
Recv: 0 KB/sec
hit return to exit



Any help would be appreciated. Cheers.