misleading info on forum limitations
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Join Date: Dec 2007
01-21-2012, 11:27 PM
Originally Posted by
In fact the above links are your first stop for reporting any issues with the game or your account. Not the forums.
The forums are more of a "Hi, does anyone else have this issue and know a workaround untill a official fix is implemented?", while the ticket system sends your report to the respective development teams.
Posting a bug here without posting it as a ticket almost ensures that your bug will not get fixed as the chances that a dev will read it is minimal.
Support might seem slow, but at least it gets to the proper team.