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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 16
01-22-2012, 12:27 AM
Quote:
Originally Posted by anazonda View Post
In fact the above links are your first stop for reporting any issues with the game or your account. Not the forums.

The forums are more of a "Hi, does anyone else have this issue and know a workaround untill a official fix is implemented?", while the ticket system sends your report to the respective development teams.

Posting a bug here without posting it as a ticket almost ensures that your bug will not get fixed as the chances that a dev will read it is minimal.
Support might seem slow, but at least it gets to the proper team.