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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
01-30-2012, 06:01 PM
Originally Posted by darthpanda16 View Post
If you did it through the Cryptic support system, you may have a longer wait.

If you send it through the PWE support system, technical issues should be handled same day or next business day (give or take).
the fact that this has been said is sad, they should be on the same support, not different ones, it shouldn't take longer because I have a cryptic only account. I'm glad I've not encountered this issue as this revelation would put me over the top and I would uninstall the game.