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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
01-30-2012, 06:29 PM
Originally Posted by Kyuui View Post
the fact that this has been said is sad, they should be on the same support, not different ones, it shouldn't take longer because I have a cryptic only account. I'm glad I've not encountered this issue as this revelation would put me over the top and I would uninstall the game.
Not if it gets sent to Cryptic support, then sent over to PWE support due to the transfer of support workloads...which sounds like the likely reason for the longer response time.