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Join Date: Dec 2007
02-04-2012, 06:07 PM
You will not EVER get a response to a ticket from the forums, ESPECIALLY from PWE (And yes, I recognize that as a PWE ticket number). You'll have to double check your spam/junk email folders (the ticket response will be sent to the registered email address on the account), and if that is not working for you, email customer service directly at the following address:
Tickets sent via the PWE support system are generally responded to in 1-3
days, not including weekends or holidays.