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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-09-2012, 12:58 PM
If it's a Tech Support issue, you're better off sending it directly to PWE Support.

customerservice@perfectworld.com or http://support.perfectworld.com

The email address is for those who do not wish/do not have an PWE account merged with their Cryptic account.

FYI: The general response time from PWE support is 1-3 business days (not counting weekends/holidays)