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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-17-2012, 11:07 AM
Quote:
Originally Posted by cpt.Stark
OMG Help me! When I'm typing my password in the launcher field it says "invalid username or password". But i enter everything right. I tried to use this link https://startrekonline.com/user/password but browser redirects me to site's main page.

Am I hacked or something?
Just a couple of things to check:

1) Is the right account type clicked in your launcher? (IE 'Perfect Worl' if you're logging in with a PWE account; OR 'Cryptic' if your logging in with a Cryptic account you created before the Cryptic/PWE buyout/merger.)

2) Is your CAPS LOCK on, but yor password (or parts of it) are in lower case?