Girlfriend having problems logging in.
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Join Date: Dec 2007
02-17-2012, 03:07 PM
As far as her accessing the forum. if she is a silver player she can only access this section for posting until she meets certain requirements.
as far as the login if I unserstand right you play the game then exit to the login screen , then she tries to login and can not. If you exit the game completely where she logs in at the launcher window she can log in.
My understanding from previous discussion /post with devs on game security is that the launcher sends the game client a login token based on your username and password at the launcher window. That is why normally you can not login by just running the gameclient.
this token may be what is preventing her from login in when you just exit to the login screen as the token created on your username is still being used by the gameclient.
I can not be sure this is the case. likely you will have to open a ticket with support to get the correct answer.