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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-17-2012, 05:42 PM
If you're having issues submitting a ticket, you can always email customer support directly:

customerservice@perfectworld.com

Please include as much detailed information (including screenshots and dxdiag/hijackthis logs) as you have about your issue. Allow 1-3 business days for a response, not including weekends/holidays (FYI, I believe Monday is a legal holiday).