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Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
03-02-2012, 12:11 PM
Originally Posted by Henshin_Cyborg
I do recall them saying that such an account or transaction history doesn't exist, and that they were hoping to implement one in the future.
hmmm, I find that very troublesome, because the best I can tell, there are no recepts at all for our purchases. Seems there must be some kind of system in place to protect customer rights, even on a basic level.

Anyone know how I contact a billing department? I cant even seem to find where to request account history, or billing support from Cryptic. I know I should have sought this information out earlier, but as a lifetime member I've never had a reason to before.

Thanks in advance.