GM/ Customer Service/ Billing Support and Tickets
View Single Post
Join Date: Dec 2007
04-24-2012, 08:28 PM
Originally Posted by
I submitted an in game support ticket weeks ago (I was trying to buy a console from the Dilithium store, clicked the one I wanted, and was given something totally different). I have yet to hear as much as a peep back. I've had another ticket answered (my new Klingon character was trapped in the Hall of Warriors), but this one remains as yet unanswered. Any idea when I might get some info on that?
I hate to tell you this but considering all the other times here in the forums that this has come up, you're SOL as they won't change the transaction.
I'd provide some links but I;m sitting outside of a closed starbucks in 45 degree weather trying to catch up on my own support tickets.