GM/ Customer Service/ Billing Support and Tickets
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Join Date: Dec 2007
04-30-2012, 05:55 PM
So, what's the trick for actually getting something done about your ticket? Instead of waiting a week, only to have the ticket marked as resolved when they actually didn't do anything at all? I inquired by email already, and now have to wait another 3-4 business days for them to get around to answering that, if the automated reply is to be believed. Which I don't.
So now what?