GM/ Customer Service/ Billing Support and Tickets
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Join Date: Dec 2007
05-02-2012, 12:28 AM
Originally Posted by
So, there is no way for people to actually confirm that a real human being is going to view their ticket?
I can now confirm that no actual human is reading these tickets. I FINALLY got another reply to my ticket, and it basically said that since I hadn't responded to them they closed the ticket.
Never mind that my reply to them is right there in the email thread, using the format they asked for, giving them permission to do what they need to do.
So yeah, now what Mr. Flakes?