Looks like I have the same issue as well and here's my specs:
(i5 3570k, 16GB DDR3-1600, GTX 460, M4 SSD, Win 7 SP1 x64)

Now I recently upgraded from this:
(Q6600, 8GB DDR2-800, GTX 460, M4 SSD, Win 7 SP1 x64) and star trek online worked perfectly. So I know its not M4 SSD drive nor the video card as both worked fine in the previous system.

Could star trek online not be compatible with ivy bridge chipset or the amount of RAM used?

I do want to add that this has nothing to do with my internet connection as I am able to play fine on my laptop and my other desktop.