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Ensign
Join Date: Jul 2012
Posts: 15
# 12
07-17-2012, 09:15 PM
This has been a NIGHTMARE.

I started playing Star Trek Online a while ago, after a hiatus. The game kept asking me to change to a Perfect World account, but I kept putting it off.

I kept logging in using my cryptic information, and I was having a LOT of fun relearning the game and getting back into things.

THEN EVERYTHING CHANGED.

I thought it'd be fun to buy a few new ships, outfits, etc. So I created a Perfect World account, and linked it with my cryptic one. Then I couldn't log in. So I thought, maybe I should change my password. So I reset my password, and verified that I was using the right user name. Then, alas, too many attempts. Really?

I just want to play the game. Perhaps more importantly to PerfectWorld... I WANT TO GIVE YOU MONEY. I can't do that unless you let me login.

3-5 days for a customer service response? Really? That's a long time. Please help!