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Ensign
Join Date: Jul 2012
Posts: 3
# 17
07-18-2012, 04:24 PM
They make it ridiculously confusing.

Somewhere in the FAQ for troubleshooting login problems, they state to be sure we are using our account username and not our forum name/ID when logging in to the game.

BUT, when you login to the web site to manage your own account, the top of the screen displays your forum name. No place on the screen or in account management could I actually see my own username, only forum name.

You can recover your username here https://register.perfectworld.com/account/forgotid.

They claim to have over 180 people working for them. Here's hoping PW gets some of them working on this soon. Feels like no one is home.