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Career Officer
Join Date: Jul 2012
Posts: 1,233
# 7
07-23-2012, 09:15 AM
good luck with the support ticket, the same thing happened to me and i opened up a second one and am going to have to report them to the bbb because of their negligence. They are telling me i didn't purchase any of the things i purchased or in one instance i purchased a ship when it was EC only, the only problem with their theory is the ship didn't come with a console then and i have the console on one of my toons. It's high time they did something about these database errors and stop telling everyone they didn't purchase something when they know darned well we did.