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Ensign
Join Date: Jul 2012
Posts: 2
# 5
07-27-2012, 04:14 PM
Yes I have emailed them at there support center and was told 3 to 5 business days for a response. Still nothing I do have tickets showing open on the new char but no answers or responses shown. The char has to be there I still know his name and the name that was on the web account for cryptic. I think somehow wires got crossed I didnt merge the accounts right. Somehow I have messed something up. I can give them all the info to verify that its me. Card num addy etc. I just need to get a response I guess. A phone number would be nice. Something. I will give it a bit longer and give up I guess but I do hope I get some support help soon. I like the new features and would prob resub but not without my old char.

Thanks for the replies maybe there is help out there. Just a matter if it reaches me.....