So I left the game for a while because I didn't think very highly of it. Recently a few friends of mine told me I should check it out. I went to log in and apparently can't remember my password and when I try doing the password reset it says I need to enter the email address associated with that account. Only problem is I can't remember what that is. No worries though I'll contact Cryptic/Perfect World customer support and they'll help me out. I sent in an email explaining the situation...no response. I've sent in a second ticket....no response. I really would like to check out the game again. However I paid for a liftime subscription. I want to access that account. I don't want to start a new f2p account and start over. Is there anyone from this company that is willing to help. Or should I just stay away.