Dear Cryptic/PW Devs
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Join Date: Jun 2012
08-08-2012, 04:45 PM
Can you post an example of what you think you've purchased that you don't have access to? They might just be moved and you're not looking in the right place. Give us some examples so that, maybe, we can help you find these items.
Also, if you have tech issues you should file an in-game Support Ticket and post in the Tech forum. The Devs don't frequent this section of the forum often so posting about problems here won't get you much official help.