GM/ Customer Service/ Billing Support and Tickets
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Join Date: Jun 2012
Why on earth are Customer Support not allowed to do more?
08-09-2012, 03:22 PM
So, two weeks ago now, I lost 88 million credits. I got a reply a week ago stating I was at cap, which I was not. I recently received another reply, apologising for the confusion, and stating that they were only able to reimburse 30 million energy credits.
Well, this is complete rubbish. Thats just over a third of what I lost. Why on earth are they unable to give me the full amount?