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Join Date: Jun 2012
Posts: 84
# 137 Response times
08-10-2012, 07:53 PM
Is anyone else having issues with PWE's support response time, they quote 3-4 days (which is not acceptable to begin with in my books, i used to do Customer support via e-mail for companys, and it took 2 days max to get back to most customers) has been nearly 17 business days and no word about it saying that i am not eligible for a 400 day vet reward, when i have have been subscribed for 835 days....also about a billing issues in my other threads, just want to know if others are having issues or it is just me